
Plumbing, Heating & Cooling in Centerville & Dayton, OH!
Fast & Reliable.
If you’re seeing any of the following, it’s time to schedule service:
Sump pump won’t turn on (even with water in the pit)
Pump runs constantly or cycles too frequently
Loud grinding, rattling, or buzzing
Water remains in the pit after the pump runs
Musty odors or recurring dampness in the basement
Repeated tripped breaker / power interruptions
Visible rust, corrosion, or worn parts
Often, sump pump issues show up as “performance problems” before a full failure.


If you’re seeing any of the following, it’s time to schedule service:
Sump pump won’t turn on (even with water in the pit)
Pump runs constantly or cycles too frequently
Loud grinding, rattling, or buzzing
Water remains in the pit after the pump runs
Musty odors or recurring dampness in the basement
Repeated tripped breaker / power interruptions
Visible rust, corrosion, or worn parts
Often, sump pump issues show up as “performance problems” before a full failure.

SouthTowne can diagnose and correct common sump pump issues such as:
Stuck, misaligned, or failing float switch
Discharge line restrictions or poor water removal
Check valve issues (water flowing back into the pit)
Pump not keeping up with incoming water volume
Electrical/control issues (when applicable)
Wear-related performance problems causing weak pumping
Installation or setup issues that create rapid cycling
We’ll identify the root cause and explain the best path forward.
Gas
Lines
Need a new gas line for your stove or BBQ? We install and repair gas lines, ensuring safety and efficiency.
Hose Bibs
Spigots
Broken spigot? We install and repair outdoor hose bibs and spigots, making gardening and exterior maintenance easy and convenient.
Our
Promise
Our services are performed by our licensed, bonded, and insured technicians. We promise to deliver exceptional service.
If your pump isn’t running, these safe checks can help:
Confirm the pump is plugged in and the outlet has power
Check for a tripped breaker or GFCI (if present)
Ensure the float switch isn’t stuck against the pit wall
If the water level is rising quickly, stop troubleshooting and call
If you’re uncertain around electricity, don’t risk it—schedule service.
Repair is usually best when:
The unit is in good shape and the problem is isolated (float, check valve, minor performance issue)
Replacement may be smarter when:
The pump is older, noisy, corroded, or repeatedly failing
It struggles to keep up during heavy water events
You want improved reliability and peace of mind
Backup options: If you’ve had water close calls (or damage) before, we can discuss backup protection at a high level and recommend practical options based on your home and risk level.
If your pump isn’t running, these safe checks can help:
Confirm the pump is plugged in and the outlet has power
Check for a tripped breaker or GFCI (if present)
Ensure the float switch isn’t stuck against the pit wall
If the water level is rising quickly, stop troubleshooting and call
If you’re uncertain around electricity, don’t risk it—schedule service.
Here’s how a typical sump pump visit goes:
Schedule your appointment
Inspect & diagnose the pit, float behavior, discharge performance, and system function
Clear options (repair vs replace, recommended improvements if needed)
Work completed cleanly and tested for proper operation
Walk-through so you know what was done and what to monitor
Repair is usually best when:
The unit is in good shape and the problem is isolated (float, check valve, minor performance issue)
Replacement may be smarter when:
The pump is older, noisy, corroded, or repeatedly failing
It struggles to keep up during heavy water events
You want improved reliability and peace of mind
Backup options: If you’ve had water close calls (or damage) before, we can discuss backup protection at a high level and recommend practical options based on your home and risk level.
SouthTowne has a $0 service call fee during normal business hours.
We also have 24/7 emergency service with membership, with membership options that waive after-hours service call fees.
If your sump pump is failing during a storm or water is rising, call right away so we can guide next steps.
It can be caused by a stuck float, high inflow, discharge issues, or a pump that can’t keep up.
Rapid cycling may indicate a float issue, setup issue, or water returning into the pit.
Confirm power, breaker/GFCI, and float movement. If water is rising or it still won’t run, call for service.
It should remove water efficiently and shut off reliably once the water level drops.
Yes—float switch issues are common and often repairable.
A failing check valve or discharge issue can allow water to flow back.
Yes—wear, sizing, or discharge restrictions can reduce performance even if it turns on.
Yes—SouthTowne offers sump pump installation and replacement in Dayton.
If water is rising or you’re actively taking on water, treat it as urgent.
SouthTowne promotes a $0 service call fee during normal business hours.
SouthTowne promotes 24/7 emergency service with membership, with after-hours service call fees waived through membership plans.
982 Senate Drive, Dayton, OH 45459.
Call 937-350-7236 or book online.
Years of Experience
Fast
Response Times
Certified
Technicians
© 2025 Brand Mule.
All Rights Reserved.
Web Design and Digital Marketing by Brand Mule.