
Plumbing, Heating & Cooling in Centerville & Dayton, OH!
Fast & Reliable.
If you notice any of these issues, it’s time to schedule service:
Sump pump won’t turn on (even when the pit has water)
Pump runs constantly or cycles too frequently
Loud grinding, rattling, or buzzing noises
Water remains in the pit even after the pump runs
Visible rust, corrosion, or damage
Musty odors or recurring dampness in the basement
Tripped breaker or repeated power interruptions
Sump pump problems don’t always show up as a full failure first—often they start with performance issues.


If you notice any of these issues, it’s time to schedule service:
Sump pump won’t turn on (even when the pit has water)
Pump runs constantly or cycles too frequently
Loud grinding, rattling, or buzzing noises
Water remains in the pit even after the pump runs
Visible rust, corrosion, or damage
Musty odors or recurring dampness in the basement
Tripped breaker or repeated power interruptions
Sump pump problems don’t always show up as a full failure first—often they start with performance issues.

SouthTowne can diagnose and fix common issues like:
Stuck or misaligned float switch
Discharge line restrictions or performance problems
Check valve issues (water flowing back into the pit)
Pump not keeping up during heavy water events
Electrical and control issues (when applicable)
Worn pump components causing weak performance
Improper installation causing frequent cycling
We’ll inspect the pump system, identify the root cause, and present clear options.
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Lines
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Hose Bibs
Spigots
Broken spigot? We install and repair outdoor hose bibs and spigots, making gardening and exterior maintenance easy and convenient.
Our
Promise
Our services are performed by our licensed, bonded, and insured technicians. We promise to deliver exceptional service.
If your sump pump isn’t running, these safe checks may help before you call:
Confirm the pump is plugged in and the outlet has power
Check for a tripped breaker or GFCI (if applicable)
Make sure the float switch isn’t stuck against the side of the pit
If you see obvious standing water rising quickly, stop troubleshooting and call
Important: If you’re uncertain around electricity or water contact, don’t risk it—schedule service.
Repair is often the best choice when:
The pump is otherwise in good condition and the issue is isolated (float switch, check valve, minor performance fault)
Replacement may make more sense when:
The unit is older and struggling to keep up
The pump is corroded, noisy, or repeatedly failing
You want improved reliability during heavy rain events
Backup options: If basement protection is a priority, we can discuss backup solutions at a high level (based on your home’s needs and how often you’ve experienced water).
We’ll help you choose a practical route—no pressure, just clear guidance.
If your sump pump isn’t running, these safe checks may help before you call:
Confirm the pump is plugged in and the outlet has power
Check for a tripped breaker or GFCI (if applicable)
Make sure the float switch isn’t stuck against the side of the pit
If you see obvious standing water rising quickly, stop troubleshooting and call
Important: If you’re uncertain around electricity or water contact, don’t risk it—schedule service.
Here’s what a typical sump pump service call looks like:
Schedule your visit
Inspect & diagnose the sump pit, float, discharge behavior, and system performance
Provide clear options (repair vs replace, improvements if needed)
Complete the work cleanly and confirm proper operation
Walk-through so you know what was done and what to watch for
Repair is often the best choice when:
The pump is otherwise in good condition and the issue is isolated (float switch, check valve, minor performance fault)
Replacement may make more sense when:
The unit is older and struggling to keep up
The pump is corroded, noisy, or repeatedly failing
You want improved reliability during heavy rain events
Backup options: If basement protection is a priority, we can discuss backup solutions at a high level (based on your home’s needs and how often you’ve experienced water).
We’ll help you choose a practical route—no pressure, just clear guidance.
SouthTowne has a $0 service call fee during normal business hours.
We also have 24/7 emergency service with membership, with membership options that waive after-hours service call fees.
If your sump pump is failing during a storm or water is rising, call right away so we can guide next steps.
It can be caused by a stuck float, high inflow, discharge issues, or a pump that can’t keep up.
Rapid cycling often points to a float/switch issue, system setup issue, or water returning to the pit.
Check power, breaker/GFCI, and float position. If water is rising or it still won’t run, call for service.
A properly working sump pump should remove water efficiently and shut off reliably once the water level drops.
Yes—float switch issues are common and often repairable.
A check valve problem or discharge issue can allow water to return.
It depends on age, condition, and the type of failure. We’ll inspect and provide options.
Yes—SouthTowne offers sump pump installation and replacement in Centerville.
If water is rising or you’re actively taking on water, treat it as urgent.
SouthTowne promotes a $0 service call fee during normal business hours.
SouthTowne promotes 24/7 emergency service with membership, with after-hours service call fees waived through membership plans.
982 Senate Drive, Dayton, OH 45459.
Call 937-350-7236 or book online.
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